8. RIGHT OF WITHDRAWAL
8.1 The User, as a consumer, has the right to withdraw from the contract for the sale of the Products, as established by art. 52 of Legislative Decree. 206/2005 (Consumer Code), without having to provide any explanation and without penalty.

8.2 The User may exercise the withdrawal within 14 days from the moment in which the User, or a third party other than the carrier and designated by the User, acquires physical possession of the Products.

8.3 In the case of multiple goods ordered with a single order and delivered separately, the term referred to in art. 9.2 will start from the day on which the User, or a third party other than the carrier and designated by the User, acquires physical possession of the last good.

8.4 In case of delivery of an asset consisting of multiple lots or pieces, the term referred to in art. 9.2 will start from the day on which the User, or a third party other than the carrier and designated by the User, acquires physical possession of the last lot or piece.

8.5 Before the expiry of the term referred to in art. 9.1, the User will inform the Seller of his decision to exercise the right of withdrawal from the contract. To this end, the User may:
the. use the model withdrawal form, prepared in accordance with Annex I part B to the Consumer Code, which was made available to him before the conclusion of the contract, as required by art. 49 paragraph 1 letter h) of the aforementioned Code, or to submit to the Seller any other explicit declaration of his decision to withdraw from the contract, and send the aforementioned by means of the rec. ar, or by fax or by e-mail, to the addresses already indicated in the standard instructions on the right of withdrawal received before the order.
ii. fill in and electronically send the withdrawal form or any other declaration on the Site; if the User chooses this option, the Seller will immediately send him a confirmation of receipt of the withdrawal on a durable medium (for example by e-mail), as required by art. 54 paragraph 3 of the Consumer Code.

8.6 The withdrawal deadline will be considered respected by sending the withdrawal notice before the withdrawal period has expired, as determined above.

8.7 In the notice of withdrawal, the User must specify the Products for which he intends to exercise the withdrawal.

8.8 Upon receipt of the notice of withdrawal, if timely, the Seller will reimburse the User for all payments received, including delivery costs, with the exception of additional costs if the User has expressly chosen a type of delivery other than the type of standard delivery offered. by the Seller, without delay and in any case within 14 days from the day on which he is informed of the User’s decision to withdraw from the contract; the refund will be made using the same payment method used by the User for the sale in relation to which the withdrawal was exercised.

8.9 The Seller will have the right to withhold the reimbursement until it has received the Products or until the User has demonstrated that he has returned the goods, depending on which situation occurs first.

8.10 The User, once the withdrawal has been exercised, must return the Products, without undue delay and in any case within 14 days from the date on which he communicated to the Seller his decision to withdraw from the contract, by sending the aforementioned to the following address, already indicated in the standard Instructions on the right of withdrawal referred to in Annex I part A provided for by art. 1 paragraph 1 of Legislative Decree n.21 of 02.21.2014:
Essensi srls via San Felice 37, 84085 Mercato San Severino (SA)

8.11 The direct costs for returning the Products will be borne by the customer.

8.12 For the sole purpose of complying with the return deadline, the Products are intended to be shipped when they are delivered to the accepting post office or to the forwarder.

8.13 The Products must be returned in the original packaging in which they were received, including any accessory documents such as tags, labels, seals, etc.

8.14 To return the Product, the User may use the postal service or a carrier of his choice.

8.15 All risks of loss or damage to the Products during shipment to the Seller for return are the responsibility of the User.

8.16 As required by art. 57 paragraph 2 of the Consumer Code, the User will be responsible for the decrease in value of the returned Products resulting from the manipulation of the aforementioned other than that necessary to establish their nature, characteristics and functioning.

8.17 In the event that, upon receipt of the return delivery, the Seller should find a decrease in the value of the Products attributable to the User, the Seller will be entitled to offset the amount corresponding to the aforementioned decrease in value with the amount to be refunded to the User as a result of the withdrawal; in this case, the Seller will notify the User within 14 days of receipt of the return.